Terms & Conditions

WORK TO BE DONE

A. Scope/Limitations.
Remote Books Online, LLC does not provide forensic auditing. Accordingly, our engagement for accounting services will not, and cannot, be relied upon to disclose financial errors, irregularities or illegal acts such as fraud or misappropriation which may exist or take place during the term of our engagement. Incomplete or inaccurate information provided to Remote Books Online, LLC will affect the ability of Remote Books Online, LLC to perform the services for which it is being retained. Should such matters come to our attention during the provision of services same shall be disclosed to the Client forthwith.

B. Agreed Upon Services.
All services will be agreed upon during Client Account Review meeting in which the Client and a representative of Remote Books Online, LLC will be present. By having you clearly identify the specific services you wish provided and their frequency, we hope to better meet your expectations of service. Any changes will be mutually agreed upon and confirmed in writing.

FEE SCHEDULE

The following is our fee schedule:

A. Professional Fees.
All fees and payment schedule will be outlined during the Client Account Review Meeting. Fees for professional services will be based on the number of entries of transactions and accounts that you or your business has. We require a minimum retainer before work can begin. Fees are subject to change without notice.

B. Factors Affecting Fees.
Additional optional services may be provided upon request. Remote Books Online, LLC reserves the right to alter pricing based on market demands.

C. Direct Expenses.
Additional charges for computer services, fax transmissions, report production and other out of pocket disbursements, including travel costs, may be added to our professional fees. Such charges are in addition to any estimated fees given and will be due and payable upon receipt of invoice as billed monthly. We will advise you in advance if such charges will apply before assessing these charges.

D. Terms of Payment.
All billings are 'DUE ON RECEIPT'. All amounts unpaid after 30 days are subject to interest at 2% per month (24% per annum), calculated from the invoice date, on the total outstanding amount.

TERMINATION

Either party may terminate this relationship on thirty (30) days written notice to the other, including email notification, provided that such notice has been received. In the event that the Client provides less than thirty (30) days’ notice, the average of one month's billings plus applicable GST will be payable in lieu of notice. The average one month's billings will be calculated from the prior twelve (12) months when services were provided.

During the 30-day termination period projects in process shall be completed if possible, and no other work shall be undertaken unless the parties agree in writing to specific terms for the additional work. Refund requests made by the client will be reviewed by Remote Books Online on a case-by-case basis. No refunds shall be given for payments made more than 90 days prior to the refund request.

LIMIT OF LIABILITY

A. The Client hereby agrees that any liability of Remote Books Online, LLC or any representative of Remote Books Online under this agreement, regardless of form of action, shall be limited to the most recent monthly amount billed for services agreed to hereunder as its exclusive remedy. Client agrees that it shall not make any claim against Remote Books Online, LLC or or any representative of Remote Books Online, LLC beyond such amount of monthly account, and Remote Books Online, LLC and any representative of Remote Books Online, LLC may rely on this paragraph as a complete bar to any such claim.

B. More specifically the Client agrees that Remote Books Online, LLC and or any representative of Remote Books Online are not, and shall not be deemed to be liable for any losses resulting from advice provided by them or either of them, or from work done by them, or for loss of profits of the Client or of any other party which may flow there from, whether it be direct or incidental, whether or not they have been advised of the possibility of such damages, and the Client acknowledges and agrees to same hereto.

C. Neither party may bring any action arising out of the services under this agreement, regardless of form, more than one year after the date of the last services provided under this agreement.

INDEMNIFICATION & NON-DISCLOSURE

The Client agrees to release, indemnify and hold Remote Books Online, LLC and or any representative of Remote Books Online, LLC, (their partners, executors, heirs, successors and assigns) harmless from any and all liability and costs resulting from any known misrepresentations or fraud participated in by management or any of them, or such errors resulting from incomplete or inaccurate information provided by management, and such indemnity shall not be limited to the term of this contract but shall be ongoing even after its termination.

The Client also acknowledges that the Remote Books Online, LLC and or any representative of Remote Books Online, LLC in the course of their work may view or otherwise come into contact with information the Client considers confidential. In such a case the Remote Books Online, LLC and or any representative of Remote Books Online, LLC undertake to keep such information confidential subject to governing law, jurisprudence and/or order of a court of competent jurisdiction and the Client agrees that no action can be taken against Remote Books Online, LLC and or any representative of Remote Books Online, LLC as a result of their view or contact with the confidential information unless Remote Books Online, LLC and or any representative of Remote Books Online, LLC fail to honor their undertaking as defined in this paragraph.

APPLICABLE LAW

This engagement letter shall be governed as to validity, interpretation, construction, effect and in all other respects by the laws and decisions of Knoxville, Tennessee. In the event of commencement of any legal action regarding any term or condition of this engagement such action by agreement is to be subject to the jurisdiction of the courts of Knox County, Tennessee.

COMPLETE AGREEMENT

This letter comprises the complete agreement between the parties, superseding all proposals oral or written and all other communications between the parties. If any provision of this letter is determined to be unenforceable, all other provisions shall remain in force. If you have any questions or concerns regarding this engagement letter or desired services please contact us at 800 S. Gay Street, Suite 700, Knoxville, TN 37929.